Boston Park Plaza, Boston MA
Successful previous involvement.
In mid 2011, Robin Brown partnered with Highgate Holdings and the Rockpoint Group in the ownership team of the Boston Park Plaza Hotel in the Back Bay of Boston.
As an investor and asset manager he was responsible for driving a complete reevaluation and redesign of the entire asset with particular emphasis on the function space, the restaurant and the retail space, in order to align them with today's consumer.
Robin Brown coordinated staff training and created the service standards for the hotel by operational realignment of the front and back of house.
The operational improvements resulted in a substantial uptick in average room and occupancy rates, as well as a dramatic increase in the property's net operating income. The hotel was sold to a major hotel REIT in 2013, which is now implementing many aspects of Robin Brown's development plans.